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2018 tv forgetting hdmi inputs - reverting back to unknown

(Topic created on: 03-10-2020 02:49 PM)
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morkboy
Student
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My tv forgets the hdmi inputs and always resorts back to unknown. I have to go through the whole process to redefine the input everytime. 

 

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4 REPLIES 4
morkboy
Student
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Model: QE55Q7FNA

software: 1300

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StourbridgePeter
Apprentice
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i would contact samsung if you have insurance on tv then samsung will put it right i always take out insurance on my TVs i have had
morkboy
Student
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I bought it from a well known company that has a standard 5 year warranty on its televisions. Think I should contact them?

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Aklima
Big Cheese
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Hi,
the company you bought it from u should contact them and on the Samsung website it will list how many years they have tv warranty for. U can also contact them if u have warranty left.
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