Need to return TV. Cannot find order number on the sit

[Members_7lFexXx]

Hi,

I want to return my Samsung TV NL231118-88696669 but the when i try to search on the site it always says that order number not found . Calling samsung on the phone line and also whatsapp was no help as they just say ' I also cannot find i. I need to return this tv - so please place a return request, share return label and pick up day/time.

[MartijnK]

This won't be an issue; you have come forward in this within the return period timeline of 30 days. My colleagues of the e-Store department are looking into your case and when we have more information in this, we will send you a message.

I am sorry for the delay and inconvenience!

Kind regards,

Martijn