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Warranty repair tablet - ref #*********

(Topic created on: 08-09-2018 10:33 AM)
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tom_tom_go
First Poster
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The Samsung warranty repair centre (Wandsworth - UK) currently has my tablet for repair (this was logged via Samsung and then collected by UPS) but they will not accept my proof of purchase

 

I bought the tablet online from Argos, I have sent them a screen shot of the order

 

Regardless of proof of purchase, the tablet is in warranty (purchase December 2017)

 

I need this resolved by someone from Samsung, please contact me.

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1 REPLY 1
ChrisM
SuperStar
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Hi @tom_tom_go.

 

We've edited the subject field of your post as it contained information personal to you.

 

We would suggest speaking directly to our Support Team on Monday at this stage, as the Service Centre is currently closed for the weekend. Our Support Team will be able to liaise directly with the engineers to establish the hold up with your repair.

 

You can contact them by any of the means shown here.