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Unable to access folders of my A7 tablet when trying to open them from my computer

(Topic created on: 12-11-2021 11:37 PM)
1899 Views
Flopper
Journeyman
Options

Hello,

Over the last few days, whenever I connect my A7 tablet to my computer and try to open folders, the loading will take ages and some hard drive icons pop up instead of some of the folders (see picture below). Whenever I try to open a folder, it will say it is empty instead of displaying the files.

A7loading.jpg

Any idea of what is happening here and how to fix it would be greatly appreciated, thank you!


3 REPLIES 3
LiquidSnake
Big Cheese
Options
Try wiping the cache partition on the tablet and that should resolve the issue. To do this, just search 'how to wipe cache partition Samsung A7 tablet' and you should find what you are looking for 🙂. Hope this helps! 😎
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Flopper
Journeyman
Options

Thank you for your suggestion! Unfortunately, it didn't solve the issue.
I found out that the problem seems to be related to the computer rather than the tablet when I managed to access the folders from my laptop.

LiquidSnake
Big Cheese
Options
I'm glad you found out the solution 🙂. If my tip helped in any way, could you please click the three dots on my comment and select accept solution? Thanks! 😊
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