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Original topic:

Tablets

(Topic created on: 02-05-2022 06:08 PM)
Angel-Eyes
Journeyman
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Tablets
I've got an old Samsung SM T530 I've forgotten my Samsung log in details. When I try to change it it just says its incorrect? How do I do this please? I'm buying a newer version but without my Samsung account will I be able to transfer all my apps and data from the old one? Otherwise I'll not buy a new one. Thanks 
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5 REPLIES 5
JAMES4578
Samsung Maker ★
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Tablets

Hi @Angel-Eyes  With the Device trend off press and hold the Volume Up and Power Buttons, until the Android Recovery screen appears. From there choose  Wipe Data/Factory Reset and select Yes. You will be able to set up up the Samsung account again.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .

Angel-Eyes
Journeyman
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Tablets
Thankyou JAMES4578 If I wipe data/ factory reset the tablet will I lose everything thats linked to my Samsung account too?
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Angel-Eyes
Journeyman
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Tablets
Forgot to say my phones still signed into my Samsung members app but not the tablet? I don't really want to sign out this app incase I can't get back on here, thanks
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Angel-Eyes
Journeyman
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Tablets
Sorry for all the questions but if if I wipe data/ factory reset will it log me out of all my other downloaded apps too both on tablet and phone?
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JAMES4578
Samsung Maker ★
Options
Tablets
Hi, It will be a local Factory Reset. Data stored in the cloud and synchronised to other Devices should not be affected. However best to ensure all Data is backed up

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .

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