Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Tab S8 - No Charger in the box? Really?

(Topic created on: 18-05-2022 10:40 AM)
cyquin
Journeyman
Options
Tablets

We use a number of Samsung Tablets in our house (S7+, A8 for the kids etc.), most recently I picked up a Galaxy Tab S8 for my wife

I was a little surprised (and disappointed) that for a premium tablet (Tab S8) it does not come with a charger. The box states rather helpfully in multiple languages, it is sold separately! Even the much lower end  Galaxy Tab A8 contained a charger in the box as did the Galaxy Tab S7+! For tablet with an RRP around £650-700 depending on specifications this feels like Samsung are cutting an unnecessary corner in their product. Why as a brand would you include a charger in a low end product or last years product, yet cut it from a higher end newer product?  Surely you expect your customers to need to charge their tablet, or would you rather they don't! If you accept customers are going to need to charge the product why would you not want a customer to use a Samsung charger that can give the best experience and appropriate fast charges for the product?

Strange choices from Samsung's product team here, and ultimately it lets product experience down.

19 REPLIES 19
Brian007
Navigator
Options
Tablets
Wait till Apple users find out that all their chargers will need to change to USB- C 😂
cyquin
Journeyman
Options
Tablets

I get the point but this isn't Samsung's argument & positioning... Especially as the safety documentation with the device makes a big point that you should only use a Samsung charger with the product etc. And of course they make this point as they wouldn't want any liability for people using poor quality unofficial chargers etc. 

0 Likes
cyquin
Journeyman
Options
Tablets

I would be inclined to agree it is about increasing profits at the expense of the consumer experience. I struggle with the environmental argument. 

0 Likes
cyquin
Journeyman
Options
Tablets

I agree with this comment, but Samsung caveat themselves that only official chargers should be used. Surely if you want to give consumers the best product experience you don't want them running our and buying inferior makes/fakes. If you accept that most people go down the non official charger route, it is hard to argue the benefit from not including a charger in the box other than profit margins?

0 Likes
cyquin
Journeyman
Options
Tablets

Interesting, I hadn't seen this.

0 Likes
antikythera
Black Belt 
Options
Tablets
They already have 😅
0 Likes
antikythera
Black Belt 
Options
Tablets
What? That's hilarious, the EU are behind the removal of chargers in the first place. Also the switch from TB to USB-C for Apple to make it possible for everyone to use existing chargers or ports from other tech.
0 Likes
Obsydian
Hotshot
Options
Tablets
Correction it is Brazil NOT the EU
Regards, Obsydian

DAILY DEVICES
ZFold4 [Mobile], Pro5 [Watch], S8 Ultra [Tablet], Book2 Pro i5 5G [Laptop], Buds Pro2 [Buds] M70A 32/43" [Monitor], Smart Tags+, iPad Mini 5 and iPad Pro 12.9 GEN2 [Tablets], Dell Inspiron G5 Laptop

HOUSEHOLD DEVICES
ZFlip3 and ZFlip4 [Mobile], Watch5 40mm and 46mm [Watch], S7+ and S6 Lite [Tablet], QN95A [TV], Q900A [Soundbar], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vaccum), Samsung Level [Speaker], Buds Pro [Buds], iPhone 12, iPad Air 2, Air tags
0 Likes
ukjamie
Journeyman
Options
Tablets
The cable that comes with the S8 tab ultra doesn't support 45w charging either, I had to use an old charger AND cable to get that. I'd like to see Samsung justify that
0 Likes
tandrews1
First Poster
Options
Tablets

I agree, give consumers the option to refuse the charger, when buying the products, for example, I bought the tab ultra and s22 ultra after not having a phone for 6 months, I have no charger and buying one has been a nightmare. Offer me the option to get at least one (or the double port one).

0 Likes