21-06-2021 12:42 AM
Hi,
I bought the tab s6 lite a few weeks ago and heve been using it to take notes for school.
I just noticed that i'm not able to place dots in s notes on a section of my screen (see video & photo's),
the area where i cant place dots is the place where the magnet strips of my (samsung) book cover rest when its folded close.
this problem only showes up when placing dots in s notes, the screen behaves normal on other apps or with other uses (as far as i know) like typing on the floting keybord when its located in the problem area of my screen.
Is this a known problem?
how can i solve it?
can i prevent the problem from getting more severe of effecting other parts of the screen?
(ps. the tablet hasn's been dropt or scratcht)
21-06-2021 09:29 AM
Hey @Members_YNshoYd ,
I have found this page from our team in Hong Kong explaining this: https://www.samsung.com/hk_en/support/mobile-devices/does-magnetic-materials-affect-s-pen-action/
Magnetism can affect the S-Pen and some apps, and they recommend putting the S-Pen upright and use it with more force. on that particular area.