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Tab A 10.1 2019 Will not accept a Note 9 as a Trusted Device?

(Topic created on: 12-02-2020 03:13 PM)
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Btmacdou
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I just bought a new 2019 10.1 Tab A tablet.  This is the one wihout an S-Pen.

 

I want to use my Samsung Note 9 phone as a "trusted device" to keep my tablet unlocked when it's close to my phone.

 

I connected the tablet to my phone via Bluetooth which seemed to work fine.

And when I go to settings on my Tab A to add it as a trusted device, it shows up on the list (because it's paired to my tablet via Bluetooth). 

However, when I select the phone from the list, a message comes up:  "Can't connect Note 9".  

 

To make sure I was doing this correctly, I tried using a Bluetooth mouse as a "trusted device", which worked just fine!

 

I can't find any reference on the web to determine why I can't use my phone as a trusted device.

This would be the ideal solution since my phone is with me all the time.

 

Can anyone help?  Thanks!

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CarloL
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Hey @Btmacdou! Are you still having issues with this or you managed to sort it? 

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