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Original topic:

Split keyboard on lock screen Samsung tab s8 ultra

(Topic created on: 04-09-2022 11:18 PM)
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BlackShadow101
Journeyman
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20220918_223314.jpg20220918_220350.jpgHi community,  I have a Samsung ultra tab that has had the latest update android 12 UI  4.1.1.

The problem is upon reboot i always have split keyboard....... see pics..........is this normal?............... when in a normal app eg email is the normal standard keyboard........... but on reboot always reverts to split keyboard

 

Thanks any help would be great or advice

 

Jay

2 Solutions


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Solution
DC27
First Poster
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This worked on my S7+ tablet

Settings - Apps

hit the "sort" for Your apps

hit Show system apps then OK

select Samsung Keyboard

hit Force stop then OK

select Storage

select Clear data then Delete

Restart tablet - my keyboard came up in standard format where it was split keyboard before

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Solution
BlackShadow101
Journeyman
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@BlackShadow101 This worked on my S7+ tablet
Settings - Apps
hit the "sort" for Your apps
hit Show system apps then OK
select Samsung Keyboard
hit Force stop then OK
select Storage
select Clear data then Delete
Restart tablet - my keyboard came up in standard format where it was split keyboard before

View solution in context

11 REPLIES 11
N1NJATH3ORY
Voyager
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Sounds like glitch in the matrix on a serious note report the bug via Samsung members app so on next update they can issue a fix!
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lkm_2022
First Poster
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I don't see your picture but yes, the last update updated the keyboard in use. You have to go to your settings - General Management, Default Keyboard, a popup comes up, click the Settings wheel, Under Style and Layout you will see Mode, and there you have the options for which keyboards are used in Landscape and Portrait mode. I needed my Swype back.

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BlackShadow101
Journeyman
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Hi,  Thanks for the info but its still an issue, see attachments. I have correct settings for  a standard keyboard. I have even reset my keyboard but its still the same! Does anyone else get this issue?. It only happens on reboot (switch on). In apps, documents works all OK........I don't know whats happened....Keyboard setupKeyboard setupSplit keyboard  only seen on reboot of deviceSplit keyboard only seen on reboot of device

BlackShadow101
Journeyman
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Went to Samsung support in the end, (response below) Hopefully on next update there will be a fix

 

Samsung UK Support 5ea0039e71d1f60c66dcd374
Sun, 18 Sep 2022 22:53:04 UTC
Thank you, Jason. Yes upon checking the latest update by our Samsung developers, the software update contains that the Split keyboard will only be seen on reboot of the device and there will be a follow-up update to fix this. We really do apologise for this inconvenience, Jason.

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PSR26
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The problem with split keyboard on rebooting still persists. It’s 5 months now and still no solution, it’s a bit irritating having to type in a split keyboard. Please fix this soon.

BlackShadow101
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You also have same problem on s7 plus tablet?
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Trix123
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Any update on this split screen issue at reboot?

BlackShadow101
Journeyman
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Hi, seems to be resolved on s8 ultra tablet, but have heard nothing on a s7 plus update to resolve issue......
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Solution
DC27
First Poster
Options

This worked on my S7+ tablet

Settings - Apps

hit the "sort" for Your apps

hit Show system apps then OK

select Samsung Keyboard

hit Force stop then OK

select Storage

select Clear data then Delete

Restart tablet - my keyboard came up in standard format where it was split keyboard before