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Secure Folder App Crashing

(Topic created on: 27-08-2020 06:52 AM)
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Lastboyscout
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Hi, I have the new Galaxy Tab S7+ and when trying to launch the secure folder App, which I have already setup and used, it keeps crashing.  I get to the key in password screen, put in the correct password, then it crashes.  Wondering whether anyone has had or is having the same issue on this particular device. I have an S10+ and it works fine on that and on my Tab S6?
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BillD11
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Same problem on my Galaxy s21 plus 

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koolfattony
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I have s20 plus and since yesterday i am in the same situation as soon as i enter password it crashes. I tried a few solutions on google but nothing seems to work. 😔
BillD11
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I finally solved the issue by uninstalling the secure folder and reinstalling it. 

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koolfattony
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How did you uninstall it.
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BillD11
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Settings > apps > secure folder > secure folder settings > more settings > uninstall 

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koolfattony
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I did try it just now but when i enter password everything disappears. I think i need to revert back to android 12.
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BillD11
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Yes, I agree. If you haven't already, restart your device first. Just in case.

Good luck. 

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