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(Topic created on: 22-03-2025 07:54 PM)
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jeanie111
Apprentice
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Hi small grey square and blue line down middle of screen help please
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rileylovetech
Troubleshooter
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Might be broken screen get it repaired
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Anonymous User
Not applicable
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Hey there and welcome to the Samsung UK and EU Community Customer to Customer Forum

Sorry to hear of your issues here.

First, Wipe Partition Cache on your device.

Then do a restart and see if this fixes things (I suspect it won't but we need to try all options).
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Anonymous User
Not applicable
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1. Turn off the device.
2. Connect To Computer USBC to USBC (you may also connect to another Samsung mobile via USBC). Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release both keys.
4. Wait until the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.
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Anonymous User
Not applicable
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Might also be a software glitch
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jeanie111
Apprentice
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Thank you😊
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Anonymous User
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What device are you having issues with please
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arianwen27
SuperStar
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Idea for that, get into the recovery menu. If the display issue is still there, it's hardware. If it's gone, its software. Software related issues shouldn't exist in the recovery menu
Anonymous User
Not applicable
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Great shout 😊
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jeanie111
Apprentice
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My tablet blue line down middle of screen so annoying not been damaged it's new not sure I have put it on by mistake 🙃
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