Samsung tab A9+ multi touch isssue

[Sonerce11]

I have had this problem since I got this tablet 1 week ago. It really only happens when I am playing games and never when in an app. The issue is that the tablet has difficulty operating on more than one finger on the screen at a time causing the camera on Cod Mobile or Roblox to jitter making it almost impossible to play in any way other than one finger at a time putting me at an unfair disadvantage that shouldn't really be there to begin with. 

I would love any help concerning this problem. Thank you in advance.

[MikeyMM]

Did u fix it

[MikeyMM]

People that play games?

[Captainrapscallion]

Yh, I just realised that I'm using it all the time... 🥲

[MikeyMM]

So does your a9+ work properly or not

[tivnana]

Just received our son's Samsung Galaxy A9 +. Straight away the two finger zoom for Roblox wont work. NIGHTMARE! Has anyone any suggestions how to fix this or do I need to return it asap?

[MikeyMM]

What country are you in and do you have the 4gb or 8gb version

[tivnana]

Ireland. I have the 4gb 64GB one. I have arranged for Currys to take it back and refund me as Samsung's response was: 

Samsung UK Support 5e28285084ec30034d4b1a66

Tue, 05 Mar 2024 12:07:30 UTC

If you have already done a factory data reset and the fault still occur, possible that fault here is due to a hardware or software fault. In this case, we highly recommend reaching out to your retailer and discuss this matter to them so that you can request a replacement or a full refund Amanda. Alternatively, we also suggest getting in touch with the software developer by logging an error reports through the Samsung members application. This is to allow them to take a closer look at when and why this is occurring so that we can better solve the fault. To do that, please follow these steps. 1. Open the Samsung Members app 2. Tap Support 3. Tap Error reports 4. Choose the category of your error 5. Fill in the required details and submit your report

[tivnana]

But even Curry's said that a replacement could have the exact same issue. So now I have tried Lenovo P11 Gen 2 (issues with wifi disconnecting), Samsung Galaxy A9+ (touch screen issues in Roblox). I am losing the will to deal with all these substandard tablets. I dont know what to go for next for our son 😞 We dont have hundreds to spend

[Sonerce11]

• Unfortunately i returned it

[MikeyMM]

In the process of returning my tab a9. It's getting collected tomorrow.

I still can't believe a £200 + Samsung tablet is unable to play games. Its ridiculous actually. Imagine how much of a market they are losing out on. Also, the next tablet up from tab a9+ is s9fe, which costs 200 more than this. As the tablet is for my daughter I'm not willing to spend this much for an 8 year old. So that means I will have to buy a tablet from a different manufacturer, so now they lose a sale and a customer!