Hello. I have a tab s4 which has on its own volition decided that I can't long press the on/off button to turn off. Instead I get Bixby telling me I need Internet turning on, and it won't let me shut the tablet off. It will however let me voice command it to turn the tablet off, when I have the Internet.
Please can you help me to sort it out?
I have done a factory reset and it's still the same.
No. When I hold down the power button and volume down button, it closes down and then boots back up. No on screen buttons as would normally be the case. The off button in the drop down menu works. Thanks for that. I can live with that until a fix comes out..