in data 08-04-2024 08:08 AM
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Just got a samsung tab s8 but set up cannot complete because it cannot connect to wifi network. It says the network is too slow but I am able to stream content. I am unsure what to do.
I have tried disconnecting all other devices preserving bandwidth for the tablet bu i am gettng the same message. My wifi speed is about 10 - 15 mbps.
in data 08-04-2024 02:27 PM
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AFAIK you don't actually need an Internet connection when initially setting up your device. You should be able to skip the part where it asks for your WiFi details and any other screens that require an internet connection. You should then be taken straight to your home screen. You can then connect to WiFi when your connection is more stable and stronger and set up the things you need.
Are you not able to do this? I can't help you with your slow internet speeds and would advise you to speak to your internet provider regarding that.
in data 08-04-2024 03:35 PM
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Many thanks.
It does have the option to set up offline. However, I do end up needing the internet because it gets to a point where it needs to reach google services. At this point I am stuck in a loop back at square 1.
I have tried using my phone as a hotspot with speeds of >100mbps (5G connection) but it gives me the same error. It is a wifi only tablet so I can't transfer my sim card.
in data 08-04-2024 04:08 PM
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in data 08-04-2024 04:16 PM
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Its a certified refurbished device from the Samsung store on Amazon.
in data 09-04-2024 04:06 PM
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in data 09-04-2024 04:18 PM
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Here is the link:
I thought these devices are refurbished so that they are like new.
Any aftermarket solution?
in data 09-04-2024 04:55 PM
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You will need to sort out a stable Internet connection to see what happens when you enter your Google login details, because at this stage its impossible to foresee the result. Hopefully, it'll be fine and it'll set up correctly. If not, you'll have to go back to Amazon and take it from there.
in data 15-04-2024 09:35 AM
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I took the tablet to a Samsung shop and they were able to assist. They simply reset it to factory settings and it works fine now.
