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Locked out of Galaxy Tablet A

(Topic created on: 09-05-2021 05:53 PM)
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CJ_24709
Apprentice
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I have changed my password on my Tablet to a pattern but now I cannot remember it! it makes me wait 30 secs every time I get it wrong and I cant click on anything. when I change my password it says "password backed up" but I don't know how I can unlock it. I have contacted Samsung (sent them an email) and I am currently waiting for a solution, and I will post the solution in here, once they have got back to me! 

If anyone has had the same problem and managed to solve it, I would be grateful for any help to save Samsung some time. 

9 REPLIES 9
JamieWoody
First Poster
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You would most probably have to re format the device. They won't be able to assist you with unlocking it.
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AndrewL
Moderator
Moderator
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@CJ_24709: if you have forgotten your lock screen pattern then I recommend signing in to Find My Mobile using your Samsung account details via an internet browser, where you may be able to remotely unlock the tablet. Let me know how you get on. 

https://findmymobile.samsung.com

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CJ_24709
Apprentice
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Unfortunately I have tried using Samsung find my mobile but without any success!

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CJ_24709
Apprentice
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I cannot re format the device either. it wont let me.

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Elantra
First Poster
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I have a galaxy tab A too. I suggest you go to guest and work on guest mode and make it your new mode. Once the code or pin or whatever comes back to your head. Go onto normal and transfer everything. It happened on my old galaxy tab A6 deluxe.
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CJ_24709
Apprentice
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I don't have a guest option whatever that is.

 

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Elantra
First Poster
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Jeesus crist thats harsh mate... hope u resolve it soon
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Charlie Chunk
First Poster
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You my friend are a genius. I've gone out and bought another tablet which I can now keep personal and work separate. It's working just fine as guest.

Thank you

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Elantra
First Poster
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(:
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