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Kingston Usb on the go does not work

(Topic created on: 05-05-2021 09:26 PM)
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George1988
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I bought 128Gb Kingston USB OTG but it does not show up on my Galaxy Tab S7. However it opens on my Galaxy A42 5G. What do I need to do to have it working? 
11 REPLIES 11
Shazzkid
Troubleshooter
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It should work, does your tablet make any suggestion that it knows its connected at all, like a notification, or a sound, or does it act like nothing is plugged in?
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George1988
Voyager
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Sadly not
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George1988
Voyager
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I'm really puzzled
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George1988
Voyager
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I have managed to connect my tablet to my Desktop and it works fine
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Shazzkid
Troubleshooter
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Does it recognise any other storage devices, like external hard drives, or a different usb stick.
At this point there's probably 1000 different little things it could be, need to start narrowing it down.
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George1988
Voyager
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I don't have any other USB type C to test it, nor a hard drive.
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George1988
Voyager
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Do I need to enable usb debugging or not?
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Solution
Shazzkid
Troubleshooter
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No, you don't need to enable any settings at all for storage devices to be detected and show up when plugged into the type c port.
I don't think its even possible to disable it.
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George1988
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Hmm. I guess I have to speak whit someone from the store then 🤔
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