31-10-2024 06:14 AM
Hello my Galaxy Tab S9 Ultra Stuck after Update Welcome One UI 6.1.1.
I have the Welcome to One UI 6.1.1 first introduction screen with on the of the screen a blue action bottom window "Explore". When I'm pushing these bottom I enter in a new page Galaxy AI Advanced Intelligence page to configure the AI settings with on the bottom a blue action bottom "Next". When I push this one I have a black screen with no information and I'm block on this screen. The only think I can do is going back to the previous screen. I'm now stuck in the update and can not use my tablet anymore.
Anyone has the same issue?
31-10-2024 07:56 AM - last edited 31-10-2024 08:01 AM
04-11-2024 06:23 PM
04-11-2024 09:22 PM
Get into safe mode by holding down power off and volume down. Then you have a screen and long press power off instead of restart. It should now open in safe mode. Complete the update and then get you get back onto WiFi. Reboot again to get back out of safe mode.