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Galaxy Tab S3 - charging issue

(Topic created on: 07-01-2020 09:54 AM)
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primozk
Apprentice
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Hi community,

 

i have a weird problem with my Tab S3. Using the original charger and cable (USB C) the device will not charge anymore. When swithed off and connected to the charger it vibrates, displays the circle with the charging arrow but does not start to charge (showing charging %). Display goes off and same repeats in 10 sec intervals. Not charging also if the tablet is turned on. Same when connected to the computer. The computer also reports some issues recognizing the tablet.

I did not do any soft/hard reset.

 

I have already tried the same with another cables, another chargers (original with 2A charge, also slower ones and connected to a PC)  in all combinations. The same cables/chargers work normaly with a Galaxy phone, but none with the tablet. 

 

Tried out also all charging combinations in the settings (Fast cable charging / Protect battery) - no change.

 

 

The good thing is I could charge the tablet normally with the USB-C charger (30W, 5V 2A) from my computer (DELL) and form the computers docking station. Tried 2 different chargers worked with all of them (unfortuntelly they are not mine). 

 

So I'm completely puzzled... Any hint? 

 

Thanks, Primoz

 

2020-01-06 20_54_41-Window.png

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32 REPLIES 32
Mark Jonathan
First Poster
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I followed your recommendation to connect an OTG USB drive using a type C to USB adapter, accessed its contents , opened some files, closed the files, removed the OTG, connected its wall charger, and, YES, it worked.

 

Now, my Samsung Galaxy Tab S3 is working fine as it's before. Charged it to 100% and now perfectly works.

Thank you 😊 

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H-jan
First Poster
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Thanks! 👍

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Thorokz
First Poster
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I had the same problem yesterday with my samsung s6 lite tablet.

I tried this fix; https://forum.xda-developers.com/t/potential-fix-to-the-grey-battery-bug.3131949/

Now its working fine again!

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