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Original topic:

Galaxy Tab A6 PIN forgotten - reset not working

(Topic created on: 04-10-2021 09:33 AM)
gijsb
First Poster
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Tablets

My case is similar to this one:

However, I reboot the device. Wait until it is turned off. And then I'm immediately pushing all 3 buttons at the same time (from the lock screen, as I can't shut down the tablet as it requires  a pin) and still the factory reset doesn't appear.

I've tried waiting with pressing down the buttons until the big "Samsung A6" appears or the smaller "samsung" logo, but to no avail

 

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2 REPLIES 2
Ventor
Superuser I
Superuser I
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Tablets

@gijsb Hello, if you have forgotten the lock screen pin, I am afraid that Accessing Recovery is impossible.
I hope you have activated the option Find my mobile, and within it -Remote unlocking.In this way you can access from the Samsung page: https: //findmymobile.samsung.com/
Inside you will have the option to change the forgotten pin.
Otherwise, I'm afraid you'll have to go to SAT. Greetings.

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gijsb
First Poster
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Tablets

Hi @ventor yes, I have forgotten my lock screen pin 😞

Unfortunately I did not activate findmymobile.

What does "SAT" mean?

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