My case is similar to this one:
However, I reboot the device. Wait until it is turned off. And then I'm immediately pushing all 3 buttons at the same time (from the lock screen, as I can't shut down the tablet as it requires a pin) and still the factory reset doesn't appear.
I've tried waiting with pressing down the buttons until the big "Samsung A6" appears or the smaller "samsung" logo, but to no avail
@gijsb Hello, if you have forgotten the lock screen pin, I am afraid that Accessing Recovery is impossible.
I hope you have activated the option Find my mobile, and within it -Remote unlocking.In this way you can access from the Samsung page: https: //findmymobile.samsung.com/
Inside you will have the option to change the forgotten pin.
Otherwise, I'm afraid you'll have to go to SAT. Greetings.
"The quieter you become-the more you are able to hear..."
Hi @ventor yes, I have forgotten my lock screen pin 😞
Unfortunately I did not activate findmymobile.
What does "SAT" mean?