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Galaxy Tab A6 PIN forgotten - reset not working

(Topic created on: 04-10-2021 10:09 AM)
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gijsb
First Poster
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My case is similar to this one:

However, I reboot the device. Wait until it is turned off. And then I'm immediately pushing all 3 buttons at the same time (from the lock screen, as I can't shut down the tablet as it requires  a pin) and still the factory reset doesn't appear.

I've tried waiting with pressing down the buttons until the big "Samsung A6" appears or the smaller "samsung" logo, but to no avail

 

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Ventor
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@gijsb Hello, if you have forgotten the lock screen pin, I am afraid that Accessing Recovery is impossible.
I hope you have activated the option Find my mobile, and within it -Remote unlocking.In this way you can access from the Samsung page: https: //findmymobile.samsung.com/
Inside you will have the option to change the forgotten pin.
Otherwise, I'm afraid you'll have to go to SAT. Greetings.






"The quieter you become-the more you are able to hear..."


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gijsb
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Hi @ventor yes, I have forgotten my lock screen pin 😞

Unfortunately I did not activate findmymobile.

What does "SAT" mean?

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