04-10-2021 09:33 AM in
TabletsMy case is similar to this one:
However, I reboot the device. Wait until it is turned off. And then I'm immediately pushing all 3 buttons at the same time (from the lock screen, as I can't shut down the tablet as it requires a pin) and still the factory reset doesn't appear.
I've tried waiting with pressing down the buttons until the big "Samsung A6" appears or the smaller "samsung" logo, but to no avail
04-10-2021 10:09 AM in
Tablets@gijsb Hello, if you have forgotten the lock screen pin, I am afraid that Accessing Recovery is impossible.
I hope you have activated the option Find my mobile, and within it -Remote unlocking.In this way you can access from the Samsung page: https: //findmymobile.samsung.com/
Inside you will have the option to change the forgotten pin.
Otherwise, I'm afraid you'll have to go to SAT. Greetings.
"The quieter you become-the more you are able to hear..."
04-10-2021 10:48 AM in
TabletsHi @ventor yes, I have forgotten my lock screen pin 😞
Unfortunately I did not activate findmymobile.
What does "SAT" mean?