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Galaxy Store not letting me buy something or add payment method.

(Topic created on: Friday)
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Amowner
First Poster
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Hi, hello,
I use a Samsung Tab S10 Lite. I had wanted to make a purchasement with my tablet for the first time ever. So I tried to first make a purchase in-game but it didn't let me. Saying ''unathorized access to your account was detected, cancelling payment for your information's safety.'' Then I tried adding my card as a payment method first, same error occurs.

I looked up solutions online like using a different card, clearing samsung checkout and galaxy store's cache & data, restarting device, changing samsung account, factory resetting the entire thing... None of it helped. I used samsung's ''contact us'' section and filled the information they asked me to, also specifically mentioned that I tried all the aforementioned solutions. Only to get responded with the exact same solutions I specifically mentioned that didn't work. They also said I cannot reply to the email they sent so now I'm stuck and can't purchase anything on galaxy store.
Please help me if you have any solutions... Thanks.

4 REPLIES 4
Tourbillon De La Vie
Samsung Members Star ★★
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Call them
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Jasøn
Apprentice
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Yes
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keith30
SuperStar
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Have you tried using a phone instead of trying to use the tablet and see if that helps.
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Amowner
First Poster
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I don't have a samsung phone or any other device really

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