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Original topic:

Email app on Galaxy tab S2 no longer syncing with my email provider

(Topic created on: 01-12-2021 10:01 AM)
RM08
First Poster
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Tablets

After four years of no problems my Galaxy tab S2 has suddenly stopped syncing with my email provider. I deleted the cache and the data but that didn't solve the problem. I then deleted the account and tried to add it as a new account but I get this message: "Can't set up account. A security connection error has occurred."

[I usually use the tablet every day but hadn't used it for a week and the battery had gone flat.]

Any solutions?

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2 REPLIES 2
ChrisM
Moderator
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Tablets

Hi @RM08 

Are you able to access your email account on a PC/Laptop?

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RM08
First Poster
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Tablets

Hi Chris, thanks for replying. Yes I can get emails on my laptop and phone, just not on my tablet. My email provider is psmail.

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