Switch users on lockscreen option gone?

[Members_5JpsMiL]

On our tab a we used to be able to switch users from the lockscreen by swiping down and tapping the user icon. This disappeared an update two or three months ago.

This user icon is gone and now my kids can't use the tablet when it's on my account bacause it's password protected.

Is there another way to switch users before you login? 

[xSteveuk]

Hi,
This page maybe helpful to you

How do I add additional user accounts on Galaxy device?

https://www.samsung.com/my/support/mobile-devices/galaxy-tab-a-how-do-i-add-additional-user-accounts...

[Members_5JpsMiL]

Thanks! But the accounts are already there. The problem is that now, when I want to switch users, I have to login, go deep in the android settings and switch users. I used to be able to just pull down the notification bar and press on the current user icon and switch users. 

[NyceBryce]

Try deleting any user accounts that were on the tablet before the update occurred, then re-make them as unfortunate as that is, worked for me. (Galaxy Tab A 10.1" 2019)

[Jameswalter]

Click on the Start menu in your taskbar. ...
Select the Settings icon, indicated by a gear.
Click on the Accounts tile.
Switch to the Family & other users category using the panel on the left-side of the screen.
Click on the Add someone else to the PC button.

Greetings,
James

[willjoe]

Just give your Android phone or tablet a simple reboot and then check if your problem is solved. Reboot the Router: Pull out the router, wait for at least 30 seconds, then plug it back in and connect your phone to the WiFi. Restart your phone: Press and hold the “power” button, turn off your phone and then turn it on.

Regards,

Will

[willjoe]

Click on the Start menu in your taskbar.
Select the Settings icon, indicated by a gear.
Click on the Accounts tile
Switch to the Family & other users category using the panel on the left-side of the screen.
Click on the Add someone else to the PC button

Regards,

Will