It's absolutely ridiculous what Samsung has been doing, I just bought the new tab S9, 12 months of Disney Plus should be included and its impossible to claim the voucher. And reading the forum here people from 2022, 21 had the same problem. Which means Samsung not ev3n fixed it, what a shame. If I knew it would be this headache you would have chose another brand. So disappointed, calling customer service, texting on live chat, email, website, nothing,nobody is able to help, the worst customer service ever, nobody has a solution...really bad
13-08-202305:00 AM - last edited 13-08-202305:05 AM
Not sure if it's on the tab but if it is use the Samsung Boost app, you could search the Galaxy Srore if its not.
I've seen countless posts over the years of people complaining about not being able to claim boosts, I've claimed loads and never had an issue.
You can check the description of what your buying there is always reference to free stuff and links to go to, I've always had emails off Samsung telling me what boosts I can claim and how to claim them when I've purchased directly from Samsung.
I've tried everything with them, remote control, phone call, live chat...NOTHING, all they say is: somebody will call you ...in 24 hours, in 36 hous, in 48 hours, now 72 hours....and again...nothing. that is so bad from Samsung, never expected something like that especially for the price we are paying for all these devices.