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Original topic:

Camera Upload Account Only has One option - and it's the wrong one

(Topic created on: 16-10-2020 05:31 PM)
MichelleB13
Apprentice
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Tablets

I have a galaxy tab s7 and I'm trying to tell it to sync my gallery with my onedrive account.  However, when it does it, it does it only with my work account. (Thus I find irony in reading an earlier post where someone indicated that they could only sync with personal accounts.)  It clearly knows which account is which b/c it tells me the right thing but when I click on "Camera Upload Account" in my OneDrive settings, I only see one option in there and it's the work account.  I need it to be my personal account, but I'm not sure how to change it.  Any help or guidance will be much appreciated.  Thank you in advance!!

18 REPLIES 18
SirFluffy
Journeyman
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Sir.Fluffy is my nickname 😂
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AndrewTan
First Poster
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Same problem with my Galaxy note 10 lite😭😭😭

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AKBSL
First Poster
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+1

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AKBSL
First Poster
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I tried removing the wrong account. 
As a result no account was offered, still I am properly logged in into OneDrive...

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Members_TVzYXCP
First Poster
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+1

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JonathanSingapore
First Poster
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I finally solved this. In the phone's settings, go into "Manage Accounts" and you will see a list of all your accounts for facebook, google, etc. You will see 2 accounts next to the OneDrive icon. Go to the personal accunt for OneDrive and click "Sync Account"

You can then restart the OneDrive app and it will start syncing photos.

Tendrils
First Poster
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This is a great workaround (thank you!) but doesn't solve the root cause of the issue

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Easty
Troubleshooter
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One Drive account isn't there ?
Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
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Fishborn78
First Poster
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This works for me too. Thank you! 

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