Ciao Alessandra30, benvenuta nella nostra Community!
Prima di ricorrere ad altre soluzioni, vorrei che provassi a riavviare il tablet con la cosiddetta procedura di Riavvio Forzato.
Procedi così: tieni premuti in contemporanea il tasto di accensione e quello del volume basso per almeno trenta secondi. Se il dispositivo non si riaccende normalmente, riprova anche sotto carica diretta.
Fammi sapere come va. Buona giornata 🙂
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