Ciao gabrifalco05, benvenuto in Community!
Stai per caso partecipando a questa iniziativa?
https://members.samsung.it/promozioni/promocovergalaxytabs7fe
Se si, hai acquistato il tablet sul nostro Shop online oppure in un punto vendita convenzionato?
Potresti allegare uno screenshot del messaggio di errore che ti compare, avendo cura di censurare il dato privato IMEI?
Restiamo a disposizione, facci sapere.
Buona giornata 🙂
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