17-09-2020 08:51 AM - last edited 17-09-2020 08:56 AM
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Anyone managed to get their washer to start either from the SmartThings app (with one click) or IFTTT with one action?
It looks like when the device goes to 'sleep' mode, the usual 'start' command will not wake it up and get it working. I contacted support and they said that sleep mode was a solution to save money... no kidding... I can't get it to switch on!
Anyone found a solution?
25-09-2020 12:39 PM
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25-09-2020 12:44 PM
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Control of the device is not available through SmartThings automation.
Done all the usual stuff. Forced stop, delete cache, delete memory, uninstall, reboot, reinstall added washer again etc.
Barry
25-09-2020 12:45 PM - last edited 26-09-2020 05:24 PM
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Yea the sleep on the washer stops it from being controlled. Bit stupid really!
27-09-2020 01:33 AM
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The device only goes to sleep when smart control is selected and the washer is connected.
Looks like Samsung designers have got this the wrong way around!
14-10-2020 03:57 PM - last edited 14-10-2020 04:14 PM
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OK some progression!
Ditched Samsung SmartThings - just couldn't get it to work.
Works using IFTTT and the old Samsung washer app
BUT once the machine has gone to sleep (or a connected Standby mode) only commands wake it up. Nothing wakes it up and starts the wash cycle.
Anyone know how to stop this?
28-04-2021 05:48 PM - last edited 28-04-2021 05:49 PM
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Also, how to skip this?? I’m away from home!! Is weird that we have “smart” washer but doesn’t work.. Shame on you Samsung!!
30-11-2021 02:44 AM
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Press and hold the button that says smart control. It will beep and then everything will work.
30-11-2021 02:28 PM - last edited 30-11-2021 02:41 PM
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And where is this button?
No worries! Found it ! and got it working. Thanks
09-12-2021 08:14 AM
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Hallo Barrington,
Could you help me to register the washer machine on the old samsung app? I Cannot found it in Google play store.
Could be the samsung smart home app?
At the first I was able to found the washer in iftt service samsung washer but was not working, no after re registered in smart things I'm not able to find it anymore.
Thanks in advance for your Help.
Daniele
