16-10-2020 06:08 AM
21-10-2020 11:31 AM
Hi @djshaunyg
If you're still having the same issue, it may be worth contacting our SmartThings specialists directly regarding this. You can contact them here.
21-10-2020 11:38 AM
21-10-2020 12:35 PM
Did you use the email link on the web link provided? Have you checked your spam and junk folders?
21-10-2020 03:42 PM
12-11-2020 10:05 AM
I am having the same problem. I can see the TV in the app as directly connected and i see the on/off status. However, smartthings can't create any action based on this on/off state. So please Samsung, link the Smartthings platfrom with the other "directly" connected systems so that at least Smartthings can read the state of these devices....
12-11-2020 11:02 AM
22-02-2021 05:48 PM
25-05-2021 05:04 PM