05-06-2022 07:05 PM in
Smart Home06-06-2022 10:24 AM in
Smart HomeHi @Samsungers ,
happy to help you get this sorted. Google has made changes on their devices and software, meaning that this is no longer compatible with Smart View on Android 12. However, you can still connect your phone to your TV using the Google Home app.
06-06-2022 02:56 PM - last edited 06-06-2022 02:58 PM ) in
Smart Home06-06-2022 04:00 PM in
Smart HomeThanks for letting me know @Samsungers . Is your phone data turned on when that happens? If so, turn your phone's mobile data off and start the process over. When your phone connects to the device's wifi temporarily, it thinks that there's no internet connection and switches to mobile data — turning it off will prevent it from happening.
If this is not the case, I would recommend resetting the Chromecast: While the Chromecast is plugged into the TV and powered on, press and hold the button on the back of the Chromecast. The LED will start blinking yellow. When the LED light turns solid white, release the button and the Chromecast will then reset.
07-06-2022 12:38 AM in
Smart Home07-06-2022 12:51 AM in
Smart Home11-09-2022 04:24 PM in
Smart Home06-10-2022 06:14 PM in
Smart HomeHi,
I manage to connect when I share my wifi hotspot, but once my S22 ultra connects to mobile data, by chromecast cannot connect to wifi! Hotspot credential remain the same. Pls help.
11-11-2022 05:29 PM in
Smart HomeI have the exact same issue. My chromecast will not connect to my S22 Ultra hotspot once this is on mobile data. That means my Chromecast is unusable when not at home.
Samsung should provide assistance to this.
13-12-2022 01:14 PM in
Smart HomeIncredible no support is provided for this issue. Expecting better from samsung