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Waiting for approval

(Topic created on: 03-04-2023 12:45 PM)
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maz84
First Poster
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Been stuck "waiting for approval" since last week. How long does it take? Getting fed up of waiting, thinking of cancelling the order and going elsewhere. Previous contracts have been with tesco and I've had the phone the next day.

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6 REPLIES 6
Egg1
Voyager
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Waiting for approval from whom?
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StuartR
Troubleshooter
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Contact Samsung customer service, this is a user form we're customers like yourself.
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maz84
First Poster
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Samsung
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maz84
First Poster
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I have, got nowhere with them
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Egg1
Voyager
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But there have been cases where representatives of Samsung step in and I had a query about a monitor repair also answered by someone representing this dept, although it was a post querying a fire risk 😆. We will just have to guess what it's about then 🤔
StuartR
Troubleshooter
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All you can do is persevere with them or buy from elsewhere unfortunately.
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