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Upgrade Program

(Topic created on: 17-01-2024 02:55 PM)
446 Views
KirkyLAD
Pathfinder
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I going the Samsung Upgrade Program last year. I'm pretty excited about the S24 Ultra. Does anyone know when we will hear? As the phone is launching a few weeks early, will we miss the preorder bonuses?
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45 REPLIES 45
Jambo84
Journeyman
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I've signed into the upgrade program today and it doesn't actually do anything. Keeping my fingers crossed they just upgrade programme members the chance to trade in and change to flex.
KirkyLAD
Pathfinder
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Yeah, the page just refreshes now but doesn't do anything. Assuming we'll get more info after unpacked. I still haven't had that email either. Let's hope they are just rolling out slowly
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Ziddy
Helping Hand
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Rang Samsung who have confirmed I have the correct number. Confirmed in eligible to upgrade. She said there's an issue with the page, should be open once the phone is released
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Ziddy
Helping Hand
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Any luck? Signed into upgrade program, says it's ended and goes to flex, tried to checkout and it keeps throwing it back to beginning 😒
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Jambo84
Journeyman
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Yeah, I put my loan and surname in and it gave me the option to upgrade. The new flex is a fair bit more expensive overall compared to the upgrade programme but I use my phone constantly so decided to go for it. Recon I'll just settle the contract and sell the phone next year. It'll be worth more than handing it back.
Saxacat
Voyager
Options
Does anyone have any idea how the transition from Upgrade Program to Flex will work?
Will they still take my S23 Ultra and pay off my Klarna loan?

Nothing very clear on the website.
Ziddy
Helping Hand
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Not joking about the price! Jesus.
From £38 to £59 compared to the upgrade program!
Plus, you're actually nearly paying for it over the year anyway unlike the upgrade program.
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KirkyLAD
Pathfinder
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As far as I can tell, yeah
Ziddy
Helping Hand
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I went through it and it asks about condition of phone etc, got to checkout and Jesus the price difference compared to upgrade program!
£124 upfrom, £59/month for 14 months (was paying£40)
It kicked me out so gonna have to go through it all again 🤬
Beany
Pioneer
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If that’s what it is they can get stuffed, I’ll just pay contract off and go to Google pixel. 

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