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Upgrade program - How do I prepare old phone before I send it back?

(Topic created on: 18-05-2021 06:48 PM)
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Frostytel
Student
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How do I prepare old phone before I send it back 

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Pugs1957
Samsung Members Star ★
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Remove your Google and Samsung accounts and factory reset the phone.
AndrewL
Moderator
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@Frostytel: When returning an existing handset, please ensure that the phone meets the minimum requirements, as per paragraph 5.2 in the terms and conditions of the Upgrade Programme. To find out more, please follow the link below.

https://www.samsung.com/uk/upgradelounge/terms/