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Trying to buy on the samsung site but cant get past the checkout button?

(Topic created on: 24-03-2024 05:41 PM)
294 Views
Ruddyheck
First Poster
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Anytime today I've tried to buy on the UK site today I get a blank page for https://shop.samsung.com/uk/checkout/contactinfo but on the other European sites its fine? and it was fine on the UK site yesterday.

Why cant I buy anything here? A bit odd.

13 REPLIES 13
AndrewL
Moderator
Moderator
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@blasla123: There may be a temporary issue with the website, therefore I recommend waiting 24 hours, then attempting to make the purchase once again. If the issue persists, please contact the Shop Team directly via the link below, where an advisor will be on hand to look into this further for you.

https://www.samsung.com/fr/support/contact/#shopsupport

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Massiveoni
Apprentice
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I have been trying to order the new smarttag2 on samsung education Australia and I keep an error

checkout.multi.paymentMethod.twint.error

 

It's been happening for the last 3 days, is anyone getting the same error

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Suze24
First Poster
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Hi tried ordering Samsung galaxy tab s9 fe for 4 days, it won't let me get past delivery options and theres no error messages. I click the blue button it goes grey then goes back to blue. I'm in the UK.
BilalB
Explorer
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I had the same problem for days, support were clueless and don't know about this error.

Libuš gave the solution that worked for me.

1. Logout
2. Add an item to the cart and checkout
3. Log back in when asked

The reason is because an item you selected is out of stock.
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