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Trade in

(Topic created on: 25-02-2023 07:26 AM)
358 Views
Tam53
Apprentice
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Hi, I jave just upgraded to the S23 i used the trade in service and sent my S20 to the address on the paperwork, the post office has comfirmed the delivery but i have a message on my screen ths morning to say my device will be locked in 72 hours because they have not got it, can someone give me the customer services telephone number so i can get this sorted please.
Thanks.
5 REPLIES 5
Kathie1404
Pathfinder
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03307267467 this is the Samsung shop number. Also on the support tab at the bottom of the main page there is another number under the call us section.
Good luck, hope you get it resolved quickly
FOXY10
Navigator
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033.207.9424
help@tradeinresponse.co.uk
Tam53
Apprentice
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Thankyou, i will give them a call when they open
0 Likes
DoddleDude
Journeyman
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Did you ever get this resolved?
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Tam53
Apprentice
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Yes thankyou, I had an email this morning and they have resolved it and now the notification has gone.