Tab s8 ultra delivery postponed

ChrisStacey · ‎01-03-2022

Hello,

I ordered my tab s8 ultra on the 13th, paid To be delivered on the 25th before 10.30am. Had two different texts first saying it'll now be delivered 13th March then another saying be the 14th March. My order status hasn't changed to anything other than ordered. I did a live chat and they said it's in the warehouse being prepared. Which appears nonsense. This is the first time I have had any issues ordering from Samsung. Who do I ring ?? This is terrible service. Thanks.

Beth_S · ‎01-03-2022

Sorry to hear this @ChrisStacey!

You'll need to call the Online Shop team on

They're available Monday to Sunday 8am while 10pm.

ChrisStacey · ‎01-03-2022

Thank you

Obsydian · ‎01-03-2022

They should not take money until it ships

2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

PeteT72 · ‎02-03-2022

I feel your pain. I ordered mine on 10th January and bei ng told I "should" get it around 18th March but wait for text updates.

The other annoying bit is that we cant orer the "free" keyboard until you have the actual tablets individual ID which means another month wait after getting a work useable table.

Why do they keep doing this ? it weas the same when I ordered my Tab s7+ but stupidly thought it wouldnt happen again.

Hope you get your new tablet soon and post how you find it !!

SyH · ‎02-03-2022

How did you managed to order the tablet on "10th of January" ..!!
when the Samsung Unpacked 2022 event was on 9th of February ..!! 🤔🙄

N1NJATH3ORY · ‎03-03-2022

I'm pretty sure he meant 10th February I'm so lucky I ordered mine on 9th unpacked day around 17:00 ish it kept failing 3 times it failed I had given up but it went through I got a email few mins later I had mine delivered 21st February then I couldn't find a case I pre ordered cases twice they kept refunding me as stock wouldn't show up then I mange to find one from Samsung direct only last night I broke my Tab S8 ULTRA 5G seal it's a beast of a tablet

SyH · ‎03-03-2022

lucky man .. enjoy it mate ..

TonyRickm · ‎04-03-2022

My order has also been delayed. It's pretty disgusting that member pre-orders aren't being fulfilled when I could order right now from a digital shop or my network provider and it would arrive in 48 hours. Terrible service Samsung.

ChrisStacey · ‎04-03-2022

It's soooo frustrating. I rung up and still no idea on delivery. X