12-08-2021 09:49 AM
12-08-2021 02:46 PM
I just tried using edge instead of chrome and it worked..... thanks!
12-08-2021 02:53 PM
Glad you got it sorted!
I've been keeping an eye on hard searches - only 1 showing for me from yesterday despite several attempts. Were loads to show up (and I doubt this in my case given the first showed up within 10 mins) I've seen a thread saying someone sucessfully contested them and got them removed - but yeah, definately one to keep an eye on!
12-08-2021 03:27 PM
12-08-2021 09:53 PM
12-08-2021 09:58 PM
13-08-2021 02:03 PM
Klarna are aware of an issue, from live chat:
"I am aware of a problem associated with the Samsung upgrade which was giving the same error message as I can see you have received, which is 'fraud verification'. Can I ask if the shipping address you were attempting to deliver to was the same as your billing address as we were told this was causing the issue?"
Get in touch with them and point this out - they do a hard search that lasts for 90 days (no multiples) so any re-trying will bear the same result.
13-08-2021 03:17 PM
Ok - so my order has now gone through. Klarna said that having discepencies between capitalisation in address can mean it fails. We're talking "London" vs "LONDON" what an absolute joke! But that's the only thing I changed and it's now worked...
13-08-2021 03:53 PM
13-08-2021 04:24 PM
15-08-2021 06:40 PM