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samsung customer supprt

(Topic created on: 16-12-2019 01:34 PM)
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Urge38
First Poster
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Is it just me or are they as usless as they have led me to belive 

 

I cant belive I have been this un lucky

 

Its not that I am a negative person, but some six phone calls and a promise of a call back from a manager and still no resolve one has to conclude that samsung customer support is nothing more than a smoke screen with little ability to do much than awnser the phone 

 

I have been trying to by a desk top charger from there on line store with my currant and valid 50% reduction code since thursday 

 

some thing that should be so so simple 

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AndrewL
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@Urge38: Sorry to hear that you have experienced this issue. Although I understand that your frustration has stemmed from customer support, I urge you to reach out to the Shop Team for purchase related queries on 0330 726 7467, or via email at support@samsunguk.zendesk.com , as they are best placed to assist you.
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Shab2020
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Quite despicable
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