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Reward Points - How to use them?

(Topic created on: 22-06-2022 03:21 PM)
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CC1978
First Poster
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Hello, I purchases a S22+ recently and have been awarded 9000+ points.  But I have no idea how to use them.  The person on the other side of the chat just tells me to try a different device to look at my rewards.  I've tried this several times but no joy and the support I am getting is very poor.

Does anyone know how to actually use the points or to exchange them for vouchers so that they can be used on a new purchase?

Thanks!

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13 REPLIES 13
PaulM1
Moderator
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Hi, @Members_9SOlwXq. You should see the option to spend your Samsung Rewards Points at the payment stage of the online checkout (as long as you are signed into your account, of course). More information is contained within the thread below:

https://eu.community.samsung.com/t5/galaxy-s21-series/rewards/m-p/5249603

Please let us know whether you can see the option at the checkout. 

suttyon1
Pathfinder
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I'm trying to work it out too  😩 

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suttyon1
Pathfinder
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I have £13.99 in my rewards account/points, I Want to buy a charger that is less money, how do I use my rewards points ? I go to checkout it asks for a voucher code that I don't have how do I use my rewards points? 
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PaulM1
Moderator
Moderator
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Hi there, @suttyon1. I moved your post here. Please have a look at the answers in this thread, as these will help you to use your Rewards Points. 

You can redeem up to 99% of the purchase price using points.

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