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OMG UK people! S24 Ultra - Delayed pre-order

(Topic created on: 23-01-2024 05:07 PM)
4145 Views
scouter1st
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I have just been on phone to 0333 000 0333 and have been informed by a lady operator that there is a delay to delivery my delivery is due to be with me Feb 23rd!!!!!!!!!!!!!!!

They having a laugh ordered this on day of release on understanding I selected 24th Jan for delivery! Even paid for before 10am delivery slot.. to be told this on phone! No notification from Samsung and they have taken my £1000+ hard earned cash.
For them to think it's okay
61 REPLIES 61
MobileGuru
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Did you order an exclusive colour and/or 1TB? Poor that you now have a month delay from what was expected.
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scouter1st
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I am p****d!!!!
No communication despite paying for before 10am Delivery on 24th! Absolutely disgusting service if honest

Suz1008
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I preordered yesterday and delivery is Feb 19. Who knows when that will arrive if the ones bought on 24th are this late? Also the claim for the free watch must be made by Feb 24. If it arrives after that you can't claim.
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BandOfBrothers
Samsung Members Star ★★
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Unfortunately @scouter1st delivery dates can slip due to supply and demand coupled sometimes with what colour of phone and what storage option has been chosen. 

That said the date can also improve too so keep an 👁 out. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

scouter1st
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Not good enough they should update the delivery date
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Pittnuma
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If you paid extra for delivery I'd be asking for that back
Snoopystu
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Mine is coming tomorrow, i have had e-mail from dpd telling me i will be notified tomorrow of my time slot
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Glenntech
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I feel for you.
My S22 Ultra in website exclusive colour took 5 weeks to arrive.
Was happy when it eventually did get delivered. But the wait was annoying.
My phone is in a case most of the time, so I don't bother with the exclusive colours now.
But like @BandOfBrothers says. It can just get sent way before then.
Get the DPD app and register, it will let you know before Samsung does when they get the order details
TechZilla
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What colour and memory size did you order?