Live chat - Getting annoyed with samsung

[Keithy]

What is it with trying to chat to someone about an order 

Clicking it don't work hasn't for days now ,what's going on Samsung 

[Keithy]

Still can't get on chat product not arrived as promise I want to cancel for a refund 

[UNKNOWNUSERNAME]

Hi, when was the ETA of your package? it could genuinely be running late, mine was but i got it 3 days later.

[CGCristi]

Whats the ETA?

Sometimes it can be late.

When i got my a21 from Samsung it arrived 5 days late. 

When i got my a12 from Samsung it arrived 2 days late

(Yes i have almost all A series)

[Keithy]

I ordered z flip 5 and a Chromebook which I got for a pound the Chromebook came today but the z flip hasn't and says preparing for dispatch still

[UNKNOWNUSERNAME]

Then itll come eventually, it depends whether they have it in their warehouse to be shipped to you.

[Keithy]

Booked for today not good

[LukeB2]

@Keithy Have you spoken to our Online Shop Team in regard to this? You can contact them via 0333 000 0333.

[Keithy]

I will thx

[JAMES4578]

HI @Keithy  There may not always be an agent available  for Live chat , though a bit strange if you have been constantly trying (8 am-10 PM).   you could call 0333 000 0333  (8-8 weekdays and 9-6 weekends).  https://www.samsung.com/uk/support/contact/