How to send back a phone through the upgrade program

[Wilks17]

I've upgraded from an S21+ to an S22 ultra, had the new phone for a week now but have no idea how to return the S21+. Will Samsung send something out for me to return the phone? Don't want to be paying for 2!

Many thanks. 

[Stefan90]

You have to send it through your provider just try to talk to them and they will send you a package that you will pack your phone and evrething. Also you have to take it through a process of removing all your apps and screen and case protection.
https://youtu.be/MaPLucASIVk hope it helps you mate

[BandOfBrothers]

This is a recent thread with the information within @Wilks17  

https://eu.community.samsung.com/t5/galaxy-s22-series/samsung-s22-ultra-trade-in-return-packaging. 

[Wilks17]

Page not found.

[steve0]

You should get an email from Samsung informing you that a return pack is on its way. I got the email on Saturday and awaiting the return pack, which is delivered by post

[Wilks17]

OK, thanks for the help, hopefully it'll turn up soon then.

[steve0]

If you don't get the email this week then contact customer support

[Wilks17]

I'll give it until tomorrow.

[nairski]

Did you get a returns pack. Am waiting for a pack to return s21 ultra. Any ither tips 

[Wilks17]

About 3 days after I emailed them I got the returns pack through the post