01-02-2024 09:41 PM
Hi everyone,
i recently bought an S24 and i asked for a return on the samsung shop site, i didn't receive the label via email and i can't manage to download it from the official site, plus i can't reach anybody via customer care center. Is there something i can do to at least retrieve my label to send my order back? Thanks.
01-02-2024 09:42 PM
01-02-2024 09:45 PM
Could you link me the original one please?
01-02-2024 10:07 PM
01-02-2024 10:45 PM
hi JamilAhmed, have you been able to reach for them by phone? Seems they are not gonna answer to the phone, the voice says they will call me back but i didnt receive any call yet.
01-02-2024 10:52 PM
02-02-2024 05:56 AM
Just a side note on returning a phone or accessories.
Please make sure they are well packaged up with a cover note inside with your details on and explaining why your returning. List what's inside the parcel.
Also take time and date stamped photo's of the item(s) in the box and or video the box.
I also take a note of the vans registration number.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "