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Having issues when inputting IMEI for trade in

(Topic created on: 01-08-2022 08:54 PM)
1231 Views
LeaV1984
Apprentice
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I'm looking at the S22 Ultra and trading in my S21 ultra. However when I go to paste the IMEI on the Samsung site, and agree to the T&Cs, the button to continue doesn't turn blue and allow you to continue. Anyone experiencing this?
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5 REPLIES 5
Chiril-Eftodii
Journeyman
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Yep. The same. Tried with my flip z 3 5g and doesn't recognize the IMEI
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Adzzzz
First Poster
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We had the same issues, entered IMEI2 details and it accepted it
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LeaV1984
Apprentice
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I'll try the IMEI 2 then 🤞
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Chiril-Eftodii
Journeyman
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The same: IMEI 2 is recognized
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Anonymous User
Not applicable
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as soon as you put the Imei you have to wait a bit because their site really sucks .. you will see that afterwards you can go on
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