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Haven't received a confirmation email

(Topic created on: 04-02-2023 07:31 AM)
3554 Views
One2Ka4
Apprentice
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Hi, I placed an order through Samsung finance but still haven't received a confirmation email from Samsung.

I have received my loan agreement email but nothing from Samsung.

Can anyone help?

Thanks 

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16 REPLIES 16
One2Ka4
Apprentice
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No it hasn't been acknowledged yet it's still showing as processing but the problem with mine was that I couldn't find anything about my order at all but thanks to the people who replied with their help I managed to find my order.
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TechZilla
Samsung Members Star ★
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It's normal, it never sends any order confirmation emails when you use finance, it has happened to me many times. Don't worry about it, just track your order on the order page on the website
TechZilla - Samsung Members Star
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Robin999
Samsung Members Star ★
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Literally just received mine this minute.
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ash36m
Journeyman
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I also recieved email confirmation at 0100 this morning
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Tuga07
Apprentice
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I received mine this night as well. Probably someone started to look into the orders🤣🤣🤣
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Rbk356
First Poster
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I haven't received my £50 pre order discount email anyone else had this issue
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Obiz
First Poster
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Having the same issue how ever i used guest check out and i have no order number and payment method charged

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