So I've been trying to purchase a new S23 Ultra. After spending crazy amounts of time on phone and chat (about 3 hours) trying to resolve price discrepancy, the kind agent said he would set up a reimbursement for the difference that would be processed once my purchase was completed.
After going through every color option of both the 256 memory, I finally settled that I was stuck with black (but all colors available if purchased for any popular cell service carrier). I proceeded through the purchase options & trade in questionnaire and go to checkout. Have to go grab my credit card - and boom; message pops up that phone is now out of stock. At this point I'm angry & frustrated so give up for the night. This AM I try again going for the 512 memory (much more than I need but not much I can do if I want the phone, I guess). And, the exact. same. thing happens!?!? No phones available for pick up at Best Buy & undeliverable "in your area" However, when I go to the Best Buy website, there are, in fact, unlocked phones available. Why?? I get that some of the phones are set aside specifically for the Verizons & AT&Ts, etc but unlocked phones are there and available for purchase. This is just so incredibly frustrating!! I'm trading in an S22 Ultra in perfect condition but Best Buy won't be able to come anywhere close to trade in value from Samsung - which isn't really surprising I guess but geez, does brand loyalty mean absolutely nothing? #s23 ultra
