15-02-2020 10:47 AM
Ordered the s20 ultra off the samsung Ireland website. It says delivery on the 10th march. I thought it was released the 6th and pre orders usually get it 3 days early. Surly Samsung are not going to torture me for 1 extra week to get it????
Please say its an error.
08-03-2020 05:50 AM
Yes communication seems really poor.
mine is still showing preparing dispatch this morning and I picked Monday delivery too and paid for a before 10:30 slot.
but before it went to preparing dispatch it was saying ships by 9th March. Not holding out much hope at all for it being delivered on Monday even though customer care did say the other day it was. From all the comments on here, not sure can trust what they say.
08-03-2020 05:54 AM
Give it until later....it's still really early. If people have paid for specific delivery. They should honour it.
If not just get the money back and tell them you want the buds pronto due to them being numptys
08-03-2020 06:02 AM
okay I live in the states and I received mines 4 days before release date cause I paid for overnight shipping. U have to remember that over seas yall want release until Friday coming up so yall most likely get it ether Monday or Tuesday depending if yall have Sunday shipping
08-03-2020 06:04 AM
08-03-2020 06:07 AM
So 10th March delivery?
even though it allowed me to pick Monday delivery and pay for a 10:30 slot when I preordered.
This is the issue. If it is delivered Tuesday then ok it's not a massive deal just means I have to juggle work and being home for delivery.
The annoying thing is just how bad the communication is.
08-03-2020 06:12 AM
Well let us know if it does get sent.
Every story deserves an ending lol
08-03-2020 12:13 PM
Logistics work at night so expect an update later today.
your parcel will process overnight to your local delivery depot and be OFD tomorrow, providing Samsung release them today 😬
08-03-2020 12:23 PM
you what would be nice..... If Samsung were to let us know whats going on instead of all the guess work?
08-03-2020 01:03 PM
They have given everyone an expected delivery/dispatch date.
chill you, enjoy your weekend and see what happens over the next 24/48 hours
08-03-2020
01:04 PM
- last edited
26-03-2025
12:52 PM
by
Matthew C
Just spoke with Samsung live chat who couldn't provide any other than the current status of the order "awaiting dispatch"
So rung samsung uk , who informed me it would be shipped on the 10th, so not delivered till the 11th
Yet on the samsung website it still shows you can buy them saying ships by 9th March??, & CPW have delivered by 10th on their website??
Same ***** every year with Samsung pre orders
God knows