Change S21 Ultra Delivery Date?

[MathersM]

Hi all. Bit of a weird experience. 

I ordered a S21 Ultra and it was out of stock at the time so I could only get a delivery date of 8th March. 

Weird thing is it’s back in stock and is available for next day delivery if I order it again today. 

According to Samsung I can’t change my delivery date. 

Has anyone had any experience with this? I would like the product ASAP of course so I think it should be shipped sooner if it gets back in stock. 

[tinglish]

there really isn't any reason why they can't change the delivery date I wouldn't of thought.
good luck and let us know the outcome 🤞

[MathersM]

Ok so 45 mins on hold later the gentleman on the phone told me the same thing that he cannot change the delivery date the only thing that they can change once the order has been placed is the first line of the address. 

However, he has raised a ticket internally to his team to see if i can get it sooner as he agrees it does not make sense for me to wait two weeks from my order date if i can get it next day by making a new order. 

He will update me once he gets a reply internally. 

[tinglish]

ok surely they can cancel your order from their end and just reorder it🤔,hope you get it sorted soon.
what phone have you ordered?,I have the s21 ultra exynos in phantom black 😍

[MathersM]

I would have to do the finance credit check again which is unfortunate.

Yes S21 Ultra in Phantom Black it looks stunning 😍

[tinglish]

yeah it truly is, also have you got a case for it yet?

[MathersM]

Yes i got the Caseology Parallax case for it. I always make sure the case arrives before the phone haha. 

[aa68]

refunds can take 7 days to process

[tinglish]

that's nice,yeah I ordered the Samsung silicone case from Amazon and it was cheaper than ordering from Samsung them selves 🤔😂

[MathersM · Accepted solution]

Good news all! 

Just got an email it’s coming this Friday 26th WUHOOO! 

Looks like my phone call worked! 

[MathersM]

 

 

 It’s arrived! What a beauty!