30-07-2021 11:50 PM in
samsung is coming very disrespect towards costomers🐒
You have 2 years warranty for ur mobile✌️✌️ buuuut
your mobile Case should good as new🤔, nö dayly use signs, nö scratches😏. No dents👏👏
How Could this Happen?
Buy IT and KEEP IT in box( Dont use IT)
Any mobile can get adent or 2 and scratches.
If ur mobile Has minor scratches or dents in frame. Nnnnnnnooooo warranty
I Find this completely unfair.
They reject My warranty because 2 small dents.
Who Has similar experiance with greedy Samsung?
USA costomers sue samsung now as the New models camera glass get damaged from itself. who Has similar experiance? Can mobile Not get scratches or dents? Even in case🤔🦍🦍
If ur New Model get camera glass hair line crack. Check the link.
Please Tell me if u face Problem with Samsung injustice warranty?
31-07-2021 12:34 PM in
16-11-2021 04:38 PM in
You are totally correct,
Just got mine rejected for small dents (minor cosmetic damage) I just wanted then to remove the water in the lens (small bubbles from condensation). they wanted 190gbp for something that takes 30 min, some cotton and isopropyl. Utterly ridiculous.
28-06-2022 12:47 PM in
I have the same experience. I bought Z fold from Samsung my mobile has minor scratches but now they are not covering the Battery and screen which has a green line in it under warranty. It does not make any sense at all. When I asked why wasn't I informed beforehand while buying the product I was not it is a known fact which was laughable considering I am hearing it for the first time
21-04-2023 12:48 PM in
Yes! I bought the galaxy z fold 4 a $2000 phone!!!! And there's a tiny scuff mark on the HINGE! Mind you, the case I purchased from them with the phone did not cover the hinge, so it got scuffed in my purse. I'm furious that they are cheating their customers like this. Anyone wants to sue, count me in. I wish there was a way to tell the entire world about this injustice. They don't stand by the equipment they manufacture, extremely shady business practices.
26-06-2023 10:16 AM in
I HAVE THE SAME ISSUE,I HAVE BOUGHT FOLD 4 SIX MONTHS BACK AND MY PHONE NOT BEING UNFOLDED FULLY.DUE TO A SMALL DENT MY WARRANTY HAS BEEN REJECTED.THIS IS A BIG DISAPPOINTMENT.
07-07-2023 08:05 AM in
Yes, I suspect it's a scam Samsung and their UK repair partner are pulling the rip people off. I have a Fold 3 and like almost every fold 3 after a year it developed the classic black line down the middle. The customer services person was almost to keen to get it in for a warranty repair. Within a few hours of it arriving I get a txt from Samsung can I call "them" (WeFix) they tell me that because of a few light cosmetic scratches on the front the middle screen is out of warranty but then I notice an email demanding £700 to fix the phone and "restore my warranty".
Strikes me a lot of people just need their phone and when faced with this will pay wefix the vastly inflated £700 to get it fixed which for them turns a Samsung low paid job into a expensive job. From Samsung's point of view they avoid the costs of honoring their warranty. Obviously WeFix say "It's samsumg" and Samsung say if out valuable partner says a scratch voids the warranty we can't help...
My advice, buy Apple going forward, massively overpriced but their techs are honest and honor their warranty.