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Original topic:

Reward Points - How to use them?

(Topic created on: 22-06-2022 03:21 PM)
CC1978
First Poster
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Samsung Lounge

Hello, I purchases a S22+ recently and have been awarded 9000+ points.  But I have no idea how to use them.  The person on the other side of the chat just tells me to try a different device to look at my rewards.  I've tried this several times but no joy and the support I am getting is very poor.

Does anyone know how to actually use the points or to exchange them for vouchers so that they can be used on a new purchase?

Thanks!

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10 REPLIES 10
PaulM1
Moderator
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Samsung Lounge

Hi, @Members_9SOlwXq. You should see the option to spend your Samsung Rewards Points at the payment stage of the online checkout (as long as you are signed into your account, of course). More information is contained within the thread below:

https://eu.community.samsung.com/t5/galaxy-s21-series/rewards/m-p/5249603

Please let us know whether you can see the option at the checkout. 

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